The Art of SharePoint Success is a framework which I developed through 6 years of consulting to help organisations deliver long term and measurable business benefits from investments in SharePoint products and technologies. In 2011 a version of the framework was published in The SharePoint 2010 Handbook, and in 2012 it formed the basis of a 20 part series of articles on the website CMSWire.

I continue to update the framework based on my on-going experiences and research. The version on this site is the current version.

The framework consists of four elements, Governance, Strategy, Business Architecture, and Transition.

SharePoint Governance

This section defines SharePoint governance in terms of the organisational structures and processes needed to determine accountability and responsibility for the return on the investment in SharePoint. It presents a number of different approaches which I have seen and successfully implemented. This is the who?

Strategy

This section deals with the difficulty in defining just what SharePoint is, defining the business case for SharePoint based investments, and aligning SharePoint with your strategic objectives. This is the how?

Business Architecture

This section presents a model for presenting SharePoint business solutions to the end users as a set of services. Each service is intended to facilitate the different ways that people work together in an organisation. The second model extends this concept and uses the MySite feature to present each user with a personalised homepage that aggregates all the information relevant to the user from the different services.

Transition

This is the term I use to describe the concept of moving an organisation and a set of user from the, ‘old world of work’, to, ‘the new world of work’. It includes both organisation change management and user adoption. It includes information how to write and adoption plan.